Commonly asked questions

  • Where are you located?

Plano, Texas.

  • Do you offer pick up or delivery?

Pick can be arranged, simply purchase the wig & enter PICKUP for free shipping at checkout.

  • When should I expect my wig?

All orders are shipped out 10-14 business days after an order is placed. Business days are M-F excluding holidays. Rush orders are fulfilled within 4-5 business days. You have the option to fulfill any rush orders with a fee. Refer to https://wigsbyciga.com/pages/shipping-returm-policy for more info.

  • What types of wigs do you specialize in?

I specialize in closure & frontal wigs, all machine made, to look as natural as can be & to be very long lasting.

  • What would you recommend for my first wig?

Closure wigs are the easiest wigs to maintain because they are glueless, put on & go, Bangs being the easiest style to maintain. 

  • How should I care for my wig & how long should it last?

Your wig should last you over 2 years, I offer wig reconstruction when either the lace closure or frontal becomes worn out using the same bundles. It is recommended to wash your wig at least once a month. When your wig isn’t being worn, it is suggested to be on a mannequin head or stored in your Wigs By Ciga silk wig bag.

  • Will my wig be okay if I color or apply heat to it?

Yes, the wigs are made using unprocessed 100% Virgin Human Hair. 

  • How will my wig stay secured?

You can request for a band to be put on the inside of your wig for extra protection. Wigs can also be sewn or glued down. 

  • How do I measure the circumference of my head?

You will need a soft tape measure.Measure around your head at the hairline. The "around your head" size of every wig can be adjusted up to 1" larger or smaller to ensure a secure fit. The tape should be just above the ear and along your natural hairline

  • Another question not listed? 

Please feel free to use the messenger feature on the bottom right corner of your screen, DM instagram.com/wigsbyciga, or email WigsByCiga@gmail.com.

Thank you for your support, looking forward to hearing from you soon!